Multiply is organized in levels. Each level holds context, and everything set at one level is available to the work below it. Knowing the levels tells you where to start and where to upload what.
The levels
Organization - your agency. Holds your profile and Global instructions, which apply everywhere.
Workspace - a client, brand or market. Holds the client context, files and meeting transcripts, and researches the client every week.
Project - an engagement or campaign. Holds instructions, a brief, files and intelligence areas.
Task - one piece of work, done in a chat with Multiply.
Block - one piece of output in a task, such as a report, a plan or copy.
For example: the client is the workspace, the spring campaign is the project, and a competitor scan is a task.
How context flows
A task in a project automatically draws on the project's brief, files and intelligence, the linked workspace's context and files, and your organization's instructions. It also knows about the other projects in the same workspace and the tasks inside them, and reads from them when they're relevant. You don't need to copy anything across.
See Connected work.
Where to start
Create a workspace for each client, and add the client context and shared files once.
Create a project for each piece of client work, linked to the workspace.
Start tasks inside the project. They're shared with everyone in the project.
For a quick question or private thinking, start a task from the prompt box on the Home page instead. It's private to you, and you can still pick a project as context. See Private and shared tasks.
Drafts and Recents
Drafts - tasks Multiply suggests for a project, based on its brief and intelligence. Click play to start one.
Recents - the tasks you've most recently worked on in the project.
FAQ
Why can't my task see work I did in another task?
A private task that isn't linked to a project has no project or workspace context. Pick the project as context in the prompt box, or move the earlier task into the project.
Where should I upload a file?
Upload it where it's needed: to the workspace if the whole client relationship needs it, to the project if one engagement needs it, or to the task if only that piece of work needs it. See Uploading files: where, which types and limits.