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Security & Privacy

Written by Oskar Malm Wiklund

Your data is yours. Here's how Multiply protects it.

Encryption

All data is encrypted at rest and in transit.

AI training

Multiply does not train AI models on your data or conversations. What you put in stays private.

Data retention

API inputs and outputs are automatically removed from AI provider systems after 30 days.

Private vs. organisational data

Multiply keeps two categories of data strictly separate:

  • Private data (Gmail, Outlook, meeting recordings) β€” visible only in your personal Tasks. Never accessible to your organisation, your team, or Multiply staff.

  • Organisational data (uploaded files, web crawl, integrations like Sharpr) β€” shared across your Workspace and Projects, available to your team.

Compliance

  • GDPR compliant

  • ISO 27001 certification in progress

  • SOC 2 compliance targeted

AI providers

All AI providers used by Multiply are SOC 2 compliant.

API keys

When you connect third-party services such as Sharpr, your API keys are stored with AES-256 encryption. Multiply staff cannot access your keys after entry.

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